I just got my package of new earphones from Best Buy, and the box was fucking empty. I mean there is the box and instruction manuals and charging cable, but the actual earphones aren’t there. They’ve used Shipt (which is like a doordash but for packages) but the box was inside another layer of packaging which was supposedly sealed before the delivery person got it so I’m leaning towards it being store employee theft, or someone returned an empty box and the employees didn’t verify it.
I’ll be contacting Bestbuy and Credit Card issuer as soon as customer support hours start.
I’ve literally never lost a package, I’m just so, annoyed. The money will probably be back, but like dude I just wanna listen to some music. Ugh… I guess phone speakers will have to do for now.
PSA: Record a video when opening packages just in case you need to file a dispute. I didn’t but I don’t think there’s gonna be an issue since these things rarely happen to me and disputes are rarely filed.
So have you ever been defrauded?
Update: I used the customer support chat and told BestBuy about it, and they gave me a replacement, this time I picked it up at the store and opened the box right in front of the employee just to be safe. Nothing was missing this time. 😀
A couple of years ago, I was a Canadian travelling in Silicon Valley. I hadn’t yet acquired any USD but was hungry and went to a mall food court. I was surprised when they wouldn’t accept Apple Pay. This place was not far from Cupertino (Apple headquarters). They didn’t even use chip-and-pin, which is ubiquitous in Canada and even everywhere I’ve been in Mexico. Instead, they swiped the magnetic strip and made my sign a screen with a stylus.
Well, next thing you know, I’m getting fraudulent charges on my card from Las Vegas. I immediately called the bank and they locked it down. Fortunately, I had another card on me but was super paranoid to use it after that.