https://www.youtube.com/watch?v=SiB8GVMNJkE
Narrator: A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don’t do one.
Business woman on plane: Are there a lot of these kinds of accidents?
Narrator: You wouldn’t believe.
Business woman on plane: Which car company do you work for?
Narrator: A major one."
With very few details changed, this is precisely what Ford did with the Pinto and its gas tank.
One more angsty comment to round out the year: Society generally has accepted injury and death as a cost of doing business.
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I don’t see any movement to correct it. No major boycotts of Amazon products. Certainly no political will to change anything.
We individually can refuse to accept it, but society has endorsed everything Amazon does and demands more.
Perhaps CEO shootings should just be thought of as the cost of doing business as well.
