Also asked them if torrenting legal stuff is allowed and they said no.
There’s an issue with your VPN.
What VPN service do you use?
I only heard good things about mullvad vpn.
Express VPN
If you are on VPN they cannot know shit. Only that you use a VPN… So either they are detecting the VPN and lying about what they know or you fucked up setting the VPN and the torrentina doesn’t go through the VPN.
They’ll still see upload/download volumes, speeds and patterns. Just not destinations. That alone could indicate torrent.
That could indicate a lot of things. It would be very difficult to distinguish a torrent from something like cloud folder sync. And that would still be a statistical guess. No ISP is going to go after customers because their VPN traffic is potentially torrent traffic.
Besides, even if they could detect that torrenting is taking place, they will not know what data is being transferred from and to where. It’s a meme, but torrents are actually sometimes used for non-copyright infringing data.
I was providing Linux distros and Machine Learning datasets some time ago, because official servers where slow. I’m the meme I guess
Try Usenet instead. Or get a seedbox and let that do the torrenting for you. Either you have a DNS leak with your VPN, or they’re just guessing your torrenting because of how much traffic you’re using all the time. The DNS leak is more likely.
Check ipleak.net to see if there’s identifiable info coming through. Use their torrent check as well.
Dunno if anyone mentioned it, but if I had to guess, you have a DNS leak. Basically your DNS requests are going through your ISP instead of the VPN, resulting in them knowing where you’re going online anyway. Be sure to check for those DNS leaks and setup a custom one if your VPN doesn’t offer one. Don’t forget, DNS traffic over port 53 is also unencrypted, so unless you force those through the VPN, they could still know where you’re going.
If you’re on qbit, did you bind your vpn to qbit?
Also your vpn might just be bad, what do you use?
I did not but it was a system wide VPN.
Start the VPN and connect to a location. Open qBittorrent. Go to Preferences, and then Advanced tab. Change Network interface to the VPN (usually its name, like “Mullvad”). Restart qBittorrent.
Basically when you bind it, if your vpn ever happens to turn off etc its gonna stop the download/upload
Hahahaha.
Call them again and ask the same question. Record their answer. Then keep on torrenting legal stuff.
If they’re dumb enough to come after you for something that is patently false, enjoy getting your retirement paid for by your ISP.
I don’t think that’s how it works; you don’t just somehow get money because your ISP is being stupid. Maybe if, through years of expensive legal battles, you could demonstrate some damages and get a favorable ruling, but not because you have a recording of some incompetent customer service rep saying “don’t torrent”.
Also, be careful about taking advice about recording people from random people on the internet. A responsible person should tell you that different states have different laws around potentially requiring you to inform other parties that you’re recording them. You’d feel pretty silly suing your ISP based on a recording that was actually illegally created.