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It should have fallen on her manager to handle, and she should have put her foot down on that.
Other good ways to improve that particular situation could have been separating her identity from the social media accounts, so that it wouldn’t be clear who exactly was managing them. It paints a target on her back as an attack vector (very dangerous due to her lack of experience) and target of harassment. That’s part of why many big brands do not publicize who exactly is managing their social media accounts.
At the end of the day, management needed to do better and Madison could have pushed back more. It’s just a job, theoretically one she could replace somewhat seamlessly given her capabilities, and the fatal mistake was idealizing it. That probably compounded all of her grievances.
It should have fallen on her manager to handle, and she should have put her foot down on that.
Other good ways to improve that particular situation could have been separating her identity from the social media accounts, so that it wouldn’t be clear who exactly was managing them. It paints a target on her back as an attack vector (very dangerous due to her lack of experience) and target of harassment. That’s part of why many big brands do not publicize who exactly is managing their social media accounts.
At the end of the day, management needed to do better and Madison could have pushed back more. It’s just a job, theoretically one she could replace somewhat seamlessly given her capabilities, and the fatal mistake was idealizing it. That probably compounded all of her grievances.
Head of HR is Linus’ wife. Yes, it is that bad. Even telling her manager, would have netted zero result.