I have a Framework and it’s been an amazing device! As a company, they have definitly followed through with their promises too and I’ve been very satisfied with them. I’ve heard that System76 devices are fine too, and they have nice stuff like coreboot and lvfs, which Framework lacks right now, but they aren’t nearly as unique as Frameworks, and in my view, are a bit generic. I would definetly reccomend the Framework! Just note that you may have to wait a while to get one, so if you need a new laptop asap (which it sounds like you don’t), you may have to look elsewhere. If you can wait though, definitly get a Framework!
For the most part it really is. A lot of what it does I would do anyway, but it has that by default, which saves a lot of time for me every time I install it (which is quite often due to my endless distro-hopping). Not everything works perfectly, and a lot of that is intentional (such as spoofing the timezone). I would definitely recommend giving it a shot, and if something doesn’t work well you can probably just turn it off (and they’ll probably explain how in their FAQ).