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Joined 1 year ago
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Cake day: June 12th, 2023

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  • Before I replace it with something that won’t catastrophically collapse when the wind blows the wrong way, I get some sort of sick satisfaction out of doing autopsies on the house-built-of-matchsticks “solutions” that users come up with and I don’t know why. Some of them are truly fascinating and make you wonder how someone could possibly arrive at that conclusion based on what they were actually try to achieve.

    It’s also why if I’m asked to implement something, my first question isn’t “When does this need to be done?,” it’s “What exactly is the problem you’re trying to solve?”

    What a user asks for and what they actually need very rarely intersect.





  • It would be better to our them on blast on social media since that sometimes gets the companies attention to try and fix PR.

    Works almost every time. I had a ticket with a vendor open at work for just about 3 months, and then only replies I’d gotten on the ticket was the “We’ve received your support request which we’ll promptly ignore!” autoresponse upon opening, and then another auto-response a month later saying the ticket was being assigned to another department. I’d replied to the ticket ~20 times asking for updates in that time.

    I finally got sick of essentially yelling into an empty room and called out the company, their marketing team, their support team, and their CEO on Twitter, making sure to @ each one of them in the message. I got a reply from their CEO and an actual human responded to the ticket less than an hour later.

    It’s shitty and a last resort, but it’s generally very effective.


  • I have a Hisense and had a similar experience. I was watching something fullscreen on an HDMI input, and then it suddenly switched inputs and showed a fullscreen firmware update prompt. I had no choice available other than to agree to update the firmware, no cancel button, couldn’t change inputs, nothing, the only choice was to update the firmware. So I unplugged the TV.

    About 10 seconds after I powered it back on, the exact same update prompt happened, still with no choice to decline it. I pulled power and booted it back up one more time just to be sure, met with the update prompt again.

    This made me very angry.

    The next time I powered it on, I had a packet capture running to see where it was phoning home. I created a firewall rule blocking all the hostnames it tried to connect to at startup, pulled the plug, and then booted it back up. No more update prompt, and it hasn’t happened again. Good thing they don’t download and pre-stage the new firmware, I guess.

    Let me know if you want the hostnames and I’ll PM them to you.



  • tool@lemmy.worldtoProgrammer Humor@lemmy.mlC++ Moment
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    8 months ago

    On Error Resume Next never before have more terrible words been spoken.

    Every time I’m reading a PowerShell script at work and see -ErrorAction SilentlyContinue I want to scream into a pillow and forcefully revert their commit.

    I’ve actually done it a few times, but I want to do it every time.




  • They really don’t, though. Inclusion/exclusion operators work most of the time, but it’ll still return results with explicitly-excluded keywords. It also fucks up results by returning entries with similar words to your query, even when you double-quote a part of the search term. Advanced queries that use booleans and logical AND/OR don’t work at all anymore, that functionality has been completely removed. It returns what it thinks you want, not what you actually want, even when explicitly crafting a query to be as specific as possible.

    I use Kagi for search now and it’s 1000x better, especially when researching technical issues; it’s like when Google actually respected your search terms and query as a whole.