So let me get this straight.
- Linus screwed over a small two-person startup with his own incompetence by using the product in an unintended way and not using the GPU and instructions which were provided for him.
- Stole their prototype which they needed to develop their product further, even going so far as to sell it at auction.
- Goes on record to say “yes, we screwed up but it would cost $100-$500 to fix it so I’m not going to and no, I’m not apologizing for that”. (That amount of money is chump change to him.)
- Lies about offering to recompense the company. They didn’t do that until after getting called out.
- When he gets criticized for screwing over this company for his own mistakes, rather than owning up he tries to gaslight everybody into think he is somehow the victim?? “Today was so hard bros” oh poor wittle multi-millionaire Linus… I’ll be sure to pray for you while I struggle to pay my rent.
What a fucking piece of shit, fuck him. I hate people like this that simply can’t own up to mistakes and have to deflect all criticism.
Woah woah woah woah!
I dunno how many times this has to be said!
He didn’t SELL it! He AUCTIONED it!
That’s a distinction that needs to be made!
And it was for CHARITY. Surely that obsolves him right?
I herby start the bidding on LM! Do I hear $500?
Solid summary, yep. I will say though that while I understand your anger and certainly share in your disappointment, Linus has a pretty good (but not spotless, not by a long shot) track record of doing the right thing and being a decent dude, and I think he deserves a bit more grace than the more vitriolic comments have been giving him. Saying he’s a piece of shit is a bit much, in my opinion.
As a long-time viewer, it’s hard to see. I hope he sits and thinks on this whole situation, and comes around to apologise to Billet, to GN, and to the community he spent so long building. In the absence of that, I really hope someone from LMG outlines the steps they’ll take moving forward to address the points raised in the GN videos. I love LMG’s content, it would be a shame to lose them over all this.
I was almost ready to be with you, but after reading the tweet from Madison elsewhere in the thread, Linus is going to have to go above and beyond to fix things.
Link for any wanderers who haven’t seen it yet: https://threadreaderapp.com/thread/1691693740254228741.html
Oof. I’m glad she finally felt like she could speak out properly. How she was treated is simply awful. At this point I just really hope I’m not wrong about Luke, I like him 😞
See, everything’s really actually tooootally fine and Linus is a totes wonderful dude who runs a happy little family worth a hundred million dollars.
Except his employees endure various forms of abuse and are visibly afraid of him at least some of the time. So much suffering is clearly a price many are willing to accept. Companies drive people to breakdowns and literal suicide and… oh well, I guess? What are people gonna do, think a little? Care a little? Post one tweet (or Xcretion or whatever the fuck) on the way to go buy the latest from a company that just killed someone, or destroyed their mental health and ability to live, or maybe “just” (said very sarcastically) groped them a bit and caused a crapload of undue stress besides? No wonder my mind’s all fucked up: I look at the people around me and few of them would so much as skip a DLC to make this world any better. Everything is fucked and it’s only going to get worse and I feel like I’m gonna implode if I have to see one more comfortable prick explain how his precious fucking rich white guy parasocial pal only accidentally constantly screws people over. He’s really a nice guy, actually! Probably tons of fun to have a beer with! Funny on screen!
What’s some peon’s life, or a dozen, or a hundred or thousand or million of them compared to the complete comfort of someone who’s just such a good ol’ boy?
Sorry, was this directed at me, or more of a general comment about the reaction from the community?
FWIW, Luke was clearly trying to prod Linus into acknowledging the problem of the “trust me, bro” warranty on the WAN show instead of treating it like a joke. I think he was also making some expressions of dissatisfaction about how that cooler block review was handled, which is a major part of this.
Obviously, there’s only so far he can push things on his employer’s platform. Plus, the two of them have been friends for a long time. But I do wonder if he’s going to break in the not so distant future.
One hundred percent, he’s always seemed like the voice of reason (I mention that in other comments, too). In the video from today he even said part of his job is wrangling Linus, which made me wince, because how the hell is that even supposed to work? Linus can take responsibility for his own damn mouth, frankly; if he’s not sanity-checking responses with Luke that’s a failure on Linus’ part, not on Luke’s.
Without Luke on the wan show Linus would be useless. It would be one guy saying whatever comes off the top of his head ranting uncontrollably about everything.
He knows when he goes off on a subject and Luke is there that Luke is going to challenge him if he’s being an ass, so you get a better quality of content from Linus than he would produce on his own.
Linus isn’t going to watch his mouth, that’s honestly his shtick.
I agree! Together, they’re a very entertaining team. I’d like to clarify though, what I mean by “Linus can take responsibility for his own mouth” is not that he has to abandon the spicy takes, but that he needs to listen more closely to what he says and correct himself if he’s being unreasonable. I don’t think it’s fair to rely on other people to do it for him.
That said, this does seem like one of the things they are addressing; per the video, Linus said that future crisis communication will be handled through the other executives, which strikes me as a simple and effective solution. The main problem for most people I think is letting their emotions cloud their thinking in situations like this; I’m the same way! And, lucky enough to have a few people who talk me through and keep me level. Maybe for the WAN show he and Luke can have a safe word, and Linus can simmer down if he hears it 😂
If you can stop your friend/boss saying something stupid (which they may regret saying later if they change their mind) then how does responsiblity make that not worthwhile?
Oh it would definitely be worthwhile, if Linus would listen, but have you ever tried to stop someone from saying or doing something when they don’t want to listen to you? It’s impossible.
I feel what you’re saying and I feel like I should be agreeing with you. But we do have to be careful here.
What we know and what we see coming out of LMG is what they want us to know and see. When there’s a video of Linus making it right, It’s because they wanted to make a video showing him making it right. You’re not going to see videos of him making it wrong and screwing over people, (if he does) It would be bad for business.
Likewise one ex employee’s statement of bad treatment there isn’t gospel He has hundreds of people. There are plenty of people that have left and there’s not a lot of consensus that I found that things are horrible there other than pace.
His response to GN is obviously trash, written in a moment of anger. He tends to put his foot in his mouth on live streams when he starts getting angry about a subject.
Him not sending back the prototype block, honestly is probably standard operating procedure. I wouldn’t send anything to them that I didn’t expect to lose. They receive so much equipment from so many places that they don’t even open for years, that they’re probably kind of blind to it actually being a hardship on a smaller place. I see the lie about him saying he already offered to pay them back a bit more problematic.
As far as his actual reputation or his character alignment sheet, we don’t really know. I would assume that if he was chaotic evil that we would hear a hell of a lot more about that. The guy he brought in to run the place is an insulating factor. When it was pitched it seemed that he was there to insulate Linus from the company, it’s also likely that he’s there to insulate the company from Linus.
Honestly the only thing out of all this that rings unassailably true is the untrustworthy data claim. He’s placing himself and his company to be a ultimate source of truth for benchmarking. But he comes right out and says that he won’t strive to make a better benchmark for a product for $500 when the number is obviously off. There really isn’t a lot of room for that in what he’s trying to build. If you’re going to come out and prove that power supplies, video cards, CPUs and motherboards make the numbers they say they’re going to make, you’re not going to do that with incorrect testing, shrugs and accusations. He’s going to need to be honest to a fault and transparent. If he expects us to take the data seriously he’s going to have to get out of this “oh that’s good enough I’d trust it so you should trust it” mentality.
I kinda covered it in this comment about the latest video response: https://lemmy.world/comment/2474701
But the gist of it is that the video was a much more considered response to the situation (closer to what I expected out of them from the get), and now we will wait and see to see if they make good on it. We don’t have to “trust them, bro”; people are watching, and we will hold them to account if they don’t follow through. All that means for me is that I simply don’t watch this kind of content if I can’t trust it. What drew me to LTT in the first place was the genuinely useful information coupled with high entertainment value; if they can get that balance back, and stick to the guidelines they say they’ll publish, then I see no reason not to accept that they’re doing the right thing with regard to their testing and the accuracy of their reporting.
Same goes for their response to Madison’s statements, and their “crunch culture” in general. I agree that Madison is just one voice of many, but that doesn’t mean she’s the only one either. What I hope is that it never happens again, but if it does I hope the support for Madison this time will encourage anyone else to speak out about such issues.
TL;DR, Indeed, don’t take them at their word that they’ll do better. Watch, and see if they do.
It’s not just the Billet Labs thing, GN showed a pattern at LMG of rushing out bad test data and therefore wrong conclusions to keep up the frankly ridiculous volume of videos they put out.
Jesus fuck Linus. Half the reason you are popular is because people trust your statements; and you are just flushing that away.
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Billet has confirmed that they sent a 3090Ti that LMG has been sitting on for 9 weeks now without using or returning.
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They would have never done this to a larger manufacturer, but since the prototype was a passion project by two tech enthusiasts they simply did not care at all. It’s frankly disgusting.
But why does it even matter if they do it correctly or not? It’s still a water block that costs over $800. It’s a bad product at a fundamental level because not only is it a niche of a niche it’s wildly overpriced. No amount of testing is going to make it a good product. It was never going to sell well. I do not understand why people care so much about it.
The quanity-over-quality and QA errors are way more egregious than them shitting a product that deserves to get shit on. And as far as I can tell the auction thing is a single, isolated mistake of that nature. They do have a track record of making errors in their reviews. But what they don’t have is a history of auctioning off prototypes. It is a really weird thing to be so up-in-arms about. It was an accident and they are paying for it. What is the big deal?
It’s not a water block that costs $800 though. It’s a prototype water block that they estimated the cost of producing to be around $800 given R&D, labor, materials, etc.
It was never meant to be a production ready product, and it should never have been treated as such.
The issue with the auction is due to the fact that they sent Billet numerous emails claiming to have prepared it to be shipped back, including one in which they said they would send tracking info shortly. They didn’t know it was being auctioned off until afterward. And Linus didn’t contact them about compensation until 3 hours after GNs video went live.
These are facts, backed by actual evidence which you can see for yourself in GNs latest HW news.
The product costs over $800. I’m not talking about the prototype. And sure “they” sent Billet multiple emails. That means one person sent the emails and then failed to follow up on them. The 100+ people at the company are not responsible for what happened, the 2-3 people that should have dealt with it are.
And Linus didn’t contact them about compensation until 3 hours after GNs video went live.
Okay? But he is compensating them. That is all I said.
Billet estimated the cost of the prototype to be $800. They never sent them a product.
Linus said “they agreed on compensation” and yet billet has stated they never responded to his offer, that he sent literal hours after GN posted the main video. Linus lied here. He can say he is compensating them all he wants, but there has not been any agreement made between the parties involved. They didn’t want payment, they wanted their fucking prototype back.
Billet estimated the cost of the prototype to be $800.
You already have incorrect information. That is the cost of the actual product not the cost of the prototype.
And he did not lie, he said agreed to compensate them which he did do. That doesn’t require an agreement between parties, he decided he would do it which is objectively true.
They didn’t want payment, they wanted their fucking prototype back.
They can make another one with the money. It’s not like they took the CAD files. It’s a manufactured piece of copper. It can be rebuilt.
Well Linus argument doesn’t hold much water. If the product is so fundamentally flawed in his mind, then why even bother with it? If you as a reviewer can’t even give a proper opinion and spend an other 500 dollars on it, to give your audience a good review. Then don’t spend the extra 1000 dollars or more in editing that video.
His looking at views to show his sponsors, but forgets that the audience is the first thing that generates those views. Still a viewer of the main LTT channel, but Shortcurcet was fast out of my subscription list.
And as a non English native speaker, please don’t but the corrections on subtitle height, it a hassle.
If the product is so fundamentally flawed in his mind, then why even bother with it? If you as a reviewer can’t even give a proper opinion and spend an other 500 dollars on it, to give your audience a good review.
For fun. For entertainment. That is the point of the video. He wasn’t making that video “as a reviewer” he was making it as an entertainer.
Well then he shouldn’t have given a buyers recommendation. Some of Linus video’s don’t make any sense, like everyone can install a swimming pool at the back of their PC? Those balls to the walls videos are still the most fun to watch, as it’s original content, and maybe something they should stick to more often.
But don’t give a buyer recommendation about a small company, if the testing is done in a bad way.
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+1, I never understand how influencer is a thing. They are basically getting paid by selling you stuff, its a conflict of interest.
What’s the conflict? They have to make you believe they care about you, they don’t actually have any built in interest in your well being
Some have a strong sense of ethics, but those ethics are the only thing from them being a complete shill
Linus just straight up lied about Billet labs resolution. That alone is horrendous behaviour.
Linus is always dropping shit, and this is no different.
Also, don’t fuck with tech Jesus
It’s looking like Linus should have taken that $100 million offer he got and left when he had the chance.
I get that some people like working, and that business founders can be very emotionally invested in their baby.
But to imagine having $100 million waved in my face and saying “nah, I think I’ll just wake up and go to work tomorrow” is crazy to me. But I guess you can’t be a billionaire if you “settle” for nine figures and an absurdly comfortable life with nothing but free time to find new interests and see the world.
I don’t think he works “traditionally” as he is essentially the sole founder and CEO. He’s the centre piece but it’s not like you’re actually “going to work” but rather building something. That doesn’t make the $100 an escape but more as an offer for someone to take what you built all this time and saying later.
A good analogy is walking your dog, that you cherish, and someone offers to buy him right there.
Even if you like working. Taking those $100 million means you and your family will, for generations not have to worry about work. You can take the money and still work like a madman by either making a new venture or doing charity.
But I guess for some people it’s more about the power than the money.
I can imagine it is his dreamjob, in which case what the heck would money matter?
That is quite likely the main reason he refused.
That company is probably worth way more then that. Or at least could be. So if you’re even remotely prideful, you probably think that’s a slap in the face.
I doubt it is worth way more than that now.
Of course, but the offer was prior to the issues coming out.
Aside from the whole drama, I remember them having quite a nice relationship before… wonder what changed
A labs employee mouthed off and GN went full scorched earth
Here is an alternative Piped link(s): https://piped.video/watch?v=X3byz3txpso
Piped is a privacy-respecting open-source alternative frontend to YouTube.
I’m open-source, check me out at GitHub.
Wow. When you’re supposed to wait and hear from both sides and this is what comes… Yikes. Went to check and read the whole response and any other replies that might have come from it on their forum and found ~115 pages (oops 2 more while writing this) of discussion after Linus’ post.
All I want is just good hardware reviews, the rest is noise…
All I want is just good hardware reviews
Same. Seems LTT and Short Circuit is out. As demonstrated, they aren’t a reliable source.
Same, that’s why i never liked that twat
I really only ever followed any tech channels for cool videos and news, reviews are nearly pointless to me until I’m trying to actually buy or recommend something.
But outside of an occasional great video or at least great topic (like the 48kW fan), LMG barely offers anything special in that space anymore, despite still being the biggest outlet. GN has news down pat (along with reviews), Storage Review and STH cover enterprise stuff that Linus has only exceeded once with the million dollar (or whatever it was) setup, and plenty of channels do guides.
I’ve never understood the appeal of Linus Tech Tips anyway. Anthony was great but Linus is just terrible as a host. “Oh no, Linux sucks because it is not Windows! Oh no I broke the system because I couldn’t read the text on the screen!”
I feel like the point of that video though was to point out how a common user using linux would just make these kind of mistakes which do happen and are legitimate. That’s one of the reasons why I enjoy Linux Mint so much really. Simple to use and not too much of a hassle while also slightly helping you understand some of the easier aspects of Linux.
Linus is tech cancer plain and simple, now more so.
He’s an idiot. After I saw him installing Linux I was sure about that. What a bozo.
and now there stuf about sexual harasment…
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While not being directly related it might be worth noting that a former employee of lmg has now come forward on twitter to describe in gory detail the kind of treatment she received while working there. The culture there sounds utterly disgusting and based on their history it is all extremely believable. Link to the post
Can’t read past the opening tweet without logging into twitter. Could you summarise or link to an article containing the info?
